Published on May 07, 2020

Our Promise to You - A Message from MyMichigan Health

MyMichigan Health shares the following public service announcement:

“Hello – Diane Postler-Slattery, president and CEO of MyMichigan Health.

With a very low inpatient volume and continued decrease of COVID-19 cases in our health system and service area, MyMichigan Health has slowly begun to reopen its services and provider offices; we are also resuming time-sensitive surgeries. As your trusted health care provider, now more than ever, it is important to us that you feel safe to visit us for your care, and most importantly, to seek emergency care when every second counts. We are confident we will safely care for you. It is our promise to you.

Here is what we want you know:

First and foremost, we are experts in preventing the spread of infection. We maintain a safe environment in our Medical Centers and urgent care centers, our physician practices and surgical suites. In addition to our rigorous cleaning practices, we are instituting additional sanitizing protocols throughout our buildings. We have incorporated some temporary changes that you will see when you visit us. These changes include limiting the number of visitors in our buildings, symptom screening for those entering our facilities, and changes in entry ways and waiting rooms to ensure social distancing. And, in accordance with the Governor’s and CDC recommendations, our staff, patients and visitors are wearing masks. All of these measures are carefully put into place to provide safe, excellent care for you, our patients; it is our top priority. In addition, we have virtual care options and a MyChart portal that enables you to communicate with us virtually.

Lastly, we wish to thank our communities once again who have been incredibly supportive to our health care workers throughout this challenging time. It is this support that has helped us through the storm.

Now, it is our turn. It is our turn to support you and to continue to serve and treat you, your family, loved ones and neighbors. You have our promise to keep you safe and free from harm.

Thank you for entrusting your care to us.”