Published on October 01, 2021

Robin Nelson Receives Terence F. Moore Award, Formerly Bernard Lorimer Award

Photo of Robin Nelson and Terence Moore.

Robin Nelson, patient relations manager, MidMichigan Health, was named MidMichigan’s 2021 recipient of the Terence F. Moore Award, formerly the Bernard Lorimer Award. Nelson, left, is pictured with Moore, after receiving the honor. Moore served as MidMichigan Medical Center – Midland president from 1977 to 1985, then CEO of MidMichigan Health until 2008.

Robin Nelson, patient relations manager, MidMichigan Health, was named this year’s recipient of the Terence F. Moore Award, formerly the Bernard Lorimer Award. To be eligible, MidMichigan Medical Center – Midland employees must possess 10 years or more of service and exhibit compassion and concern for people; loyalty, dedication, cooperation and willingness to help others; have earned the respect and admiration of others; demonstrate a positive attitude and have made meaningful contributions to others through their own performance.

Nelson’s co-workers, who nominated her for the award, said she is dedicated to putting the patient at the forefront. In addition, they shared that even though her role is a challenging one, she maintains a kind, positive and approachable demeanor. What’s more, she is an excellent listener, earning the trust and respect of many.

“This award is like being selected into our Hall of Fame,” said Bryan Cross, Pharm.D., president, MidMichigan Medical Center – Midland. “It’s a lifetime award for an employee’s commitment to our Medical Center. Robin is very deserving of this award. She is selfless, kind, wise, intelligent and thoughtful. She is the perfect example of what makes MidMichigan Health excellent.”

Nelson has been with MidMichigan Health since 1989, beginning her career as a medical social worker. In 1995 she became the manager of patient relations.

The longtime MidMichigan Medical Center – Midland Bernard E. Lorimer Award, renamed the Terence F. Moore Award earlier this year, first was given in 1978 and was named after Lorimer who was the Medical Center president from 1945 to 1977. Since that time, 42 employees have received the honor for their compassion and concern for people, loyalty and dedication to the Medical Center through extended length of service, cooperation, a positive attitude and a willingness to help others.

“We have been deeply fortunate to have a number of great leaders serve our Medical Center. The first Medical Center president, Mr. Lorimer gave us a tremendous gift having been responsible for our hospital’s growth from its start at just 44 beds to 305 beds,” said Cross. “Following Lorimer, Terry served as Medical Center president and grew our hospital to a multi-subsidiary health system. Also, having served as the CEO for the health system, Terry was well known for his commitment to employees and creating a positive work environment. It is fitting to rename the award, our highest employee recognition at the Medical Center, as a tribute to his being a model for our values of excellence, integrity, teamwork and accountability.”

Serving as MidMichigan Medical Center – Midland president from 1977 to 1985, then CEO of MidMichigan Health until 2008, Moore has been recognized at both state and national levels. He has received numerous awards including the Michigan Hospital Association’s two highest honors, the Meritorious Key Award and Leader of the Year Award, as well as the Regents Award from the American College of Healthcare Executives. In addition, Moore was named to the Army’s ROTC National Hall of Fame’s inaugural class in 2016, and received SVSU’s Distinguished Service Medallion in 2017, and the Great Lakes Bay Region’s Philanthropist of the Year in 2019.

Previous Lorimer award recipients include: Carolyn Fraser, Mary Buffa-Tacey, Pete McKnight, Fran Mayhew, Marilyn Haeussler, Lloyd Hoag, Rea Mason, Jan Albar, Harriet Robbins, Barb Dinger, Pauline Fischer, JoAnne Johnston, Sandy Ebright, Becky Dunn, Dave Chapman, Deb Badour, Jan Penney, Dennis Bauer, Karen Calkins, Jan Morrone, Pam Gifford, Carol Campbell, Mary Jane Howe, Norm Adams, Jeanie Hepinstall, Randy Wyse, Bob Valenta, Sally Vajda, Donna Herringshaw, Kathy Squires, Mary Ann Kovacevich, Sue Haley, Andrea Frederick, Peggy Lark, Tonia VanWieren, Rich Weiler, Teresa Wakeman, Susan Janke, Kathleen Ludwig, Sasha Savage, M.D., Cheryl Meyette, Jodi Herman and Tammy Terrell.

Nelson attended Ferris State University where she received her bachelor’s degree in health services management and Central Michigan University where she received her Master of Science degree in administration in 2002. Nelson is married and resides with her husband Rob in Midland. She is the mother of two boys and has one grandson. Her favorite pastime is doing anything with family and traveling with friends to warm locations or to different baseball stadiums to watch the Tigers play.

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