Published on April 29, 2022

Leader in Emergency Medicine Receives 5-Star National Recognition for Quality of Care

A leader in emergency medicine, MyMichigan Medical Center West Branch has been recognized as a 5-Star Performer by national health care research leader Professional Research Consultants, Inc. (PRC). The honor acknowledges inpatient facilities and emergency departments scoring in the top 10 percent for overall quality of care based on the PRC national client database for 2021.

“We operate a very busy Emergency Department with a dedicated team of compassionate physicians and nurses who specialize in emergency medicine at each location,” said Ray Stover, president, MyMichigan Medical Centers in Gladwin and West Branch. “In an emergency, every second counts. As the leader in health care for our region, our patients are at the center of all that we do. They can depend on us to receive expert, timely and attentive care close to home.”

The Emergency Department at MyMichigan Medical Center West Branch is equipped to provide a full range of services 24-hours a day. The department features 20 private treatment rooms, including two high-tech trauma rooms and isolation rooms for patient safety. Onsite radiology offers faster diagnosis and treatment. Air and ambulance transportation is also available.

The PRC Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care employee engagement and/or physician alignment based on surveys of their patients.

“It is an honor to recognize MyMichigan Health with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., president and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in health care and MyMichigan has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

Those who would like to learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, may visit www.prccustomresearch.com

About PRC
PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com.