About Wait Times
The wait time is a real-time average (updated every 15 minutes) of how long our current walk-in patients actually waited between check-in and seeing a provider. It does not encompass the entire visit, but only the time spent waiting for the visit to begin. Individual wait times may be longer or shorter than the average, and your total time spent with us may depend on the nature of your illness or injury.
Walk-in patients are seen on a first-come, first-served basis. Patients with appointments will be seen as close as possible to their scheduled time and therefore may be seen ahead of walk-in patients.
Ways to Reduce Your Wait
- Use the Book Online option to select a specific time for your visit. Then rest comfortably at home or wherever it is more convenient for you until it is time to come in for your appointment. If no Book Online appointments are available, you can still be seen during normal business hours by registering as a walk-in. Use the posted wait times to choose a less busy time of day for faster service.
- Call your primary care provider for an appointment.
- Log in to your MyChart account to schedule a Virtual EZCare visit.