Where Do I Go for Care?

When you experience a sudden unexpected illness or an injury, you want to be seen right away. Yet not all concerns are life-threatening and therefore may not warrant a trip to the emergency room. Choosing the right location can save you time and money while ensuring you get the right treatment.

Your Doctor's Office

Your primary care provider should always be your first point of contact unless it is a life-threatening emergency. Primary care offices typically have same-day appointments set aside for sudden illness so they can see you quickly the day you call. They also offer virtual care options like video visits and e-visits that may save you a trip. For non-emergencies, always call your primary care provider for guidance before heading to the Emergency Room or other facility.

When to Go

Call when you need medical care for a problem or concern such as:

• Colds, flu, sore throats, minor injuries, simple aches and pains
• Medication concerns
• Routine health exams and vaccinations
• Ongoing care of diabetes, high blood pressure or other chronic illnesses
• Non-life-threatening symptoms that you've been experiencing for a while

Find a Doctor

Virtual Care

Virtual care options such as e-visits and video visits can save you time and travel for many common conditions that do not require a physical exam. These options enable you to get medical advice or treatment from the comfort of your home or workplace. If your primary care provider is employed by MyMichigan Health, you can even schedule a video visit with our own provider, instead of consulting an unknown provider through a "teledoc" service, like the one many insurance companies offer.

When to Go

For common minor conditions that don't require a physical exam, ask your regular provider if a video visit or e-visit may be right for you. You can also view a list of conditions that are eligible for e-visits using the button below.  

Virtual Care

EZCare, Urgent Care or Walk-In Care

These clinics treat minor illnesses and injuries and fill in the gap when your family doctor is not available. They are conveniently located and usually offer evening and weekend hours. Some also provide occupational health services. Urgent Cares have on-site X-ray so they can treat injuries such as sprains, strains and broken bones.

When to Go

For minor illnesses and injuries when your doctor is not available, such as:

• Sore throat, severe cough or cold
• Ear, eye or urinary tract infections
• Minor burns and cuts
• Sprains, strains and broken bones (Urgent Care)

To view a complete list of services offered at each location, choose one of the buttons below.

EZCare

Urgent Care

Walk-In Care

Emergency Room

Emergency physicians are experts in life-threatening situations like the ones listed below. Their goal is to quickly diagnose, treat and stabilize your condition, and then they will typically refer you back to your regular doctor or to a specialist for any follow-up care that is needed. They do not provide routine care such as preventive medicine or managing chronic illness.

In an emergency, Don’t Wait and Don’t Drive yourself or a loved one to the emergency room. Instead, Dial 911 or your local ambulance service.

When to Go

Choose the emergency department for all life-threatening emergencies, such as:

• Heart Attack - chest pain, pressure or tightness; shortness of breath
• Stroke - sudden onset of dizziness, blurred vision, abnormal speech or weakness
• Major trauma including head injuries, severe bleeding or broken bones

Emergency Rooms