Specialty Pharmacy
We are ACHC Accredited
Accreditation Commission for Health Care (ACHC) is an internationally recognized accrediting body with customers throughout the United States and beyond. Known for value, expertise, and superior customer service, ACHC’s focus since 1986 has been helping organizations deliver safe, high-quality patient care in an environment of operational excellence. ACHC Accreditation Programs – including those for Specialty Pharmacy – were created in consultation with industry experts to ensure relevance, value, integrity and the best in customer service.
MyMichigan's Specialty Pharmacy simplifies the management of specialty medications for chronic, rare or complex conditions. Our team is here to help you manage and treat your chronic/complex conditions.
Our primary goal is to provide you with quality care and alleviate the stress of managing medications so you can focus on what really matters—enjoying your life.
Specialty Pharmacies assist with medications for conditions such as:
- Asthma
- Crohn’s Disease
- Hemophilia Blood Products
- Hepatitis B
- Hepatitis C
- Human Immune Deficiency Virus (HIV)
- Multiple Sclerosis
- Pulmonary Arterial Hypertension (PAH)
- Rheumatoid Arthritis
Our pharmacists monitor your treatment therapy for adherence, nutrition, drug interaction, side effects, and refills. Additional information may be found at The National Library of Medicine Drug Information Portal, which has an informative and searchable portal that has comprehensive information on medications.
Our Services
Patients
We are committed to providing you personalized care, clinical expertise, and excellent customer service. Our team will work with you to closely connect your clinic care with your pharmacy care, answer and address insurance-related questions, and conduct prior authorizations. As part of an integrated team, our pharmacy coordinators and clinical pharmacists specializing in your condition will partner with you to help navigate the complex world of specialty pharmacy. They will provide education tools and material to support your ongoing treatment over time.
Our goal is to provide fully integrated services to deliver the best possible care to you. You can expect:
- Consultations, education, medication counseling
- Personalized refill coordination
- Helping you navigate your insurance benefits, answering insurance related questions
- Monitoring for adherence, nutrition, side effects, and drug interactions
- Medication authorizations (prior authorizations)
- Medication appeals
- Financial assistance programs
- Prescription transfers
- Coordination of care with providers & other pharmacies
- Delivery for all medications, at no extra cost
- Language and interpretation services
We offer language and interpretation services to those whose primary language is other than English and for those who are visually or hearing imparted.
Providers
We provide fully integrated services to deliver the best possible care to your patients. The Specialty Pharmacy care team is comprised of pharmacy coordinators and clinical pharmacists that work together to support your clinical team and your patients. We are here to help your patients learn to manage their complex or chronic conditions, and live the best life they can. We offer:
- Assistance obtaining insurance prior authorizations
- Utilize a specialty pharmacy accredited disease management platform to monitor patients for their duration of therapy
- Financial assistance programs
- Personalized (live person) refill reminders for patients
- Assistance with appeals
- Assistance with prescription transfers
- No cost shipping to patient’s homes
Benefits
- Saves you time and money
- Alleviates stress so you can focus on healing and living your life
- Managing side-effects
- Overall improvement of your health
- Improved adherence to medication therapies
Specialty Pharmacy Coordinators
Our coordinators are trained to help you with:
- Medication Questions and Concerns
- Insurance Authorizations
- Financial Assistance
- Prescription Transfers, Refills and Renewals
- Support Available 24 hours a day, 7 days a week
Our Coordinator Team:
Genesis Armstead, CPhT Rheumatology (989) 695-4986, genesis.armstead@mymichigan.org
Pam Skowronek, CPhT Oncology (989)356-7014, pamela.skowronek@mymichigan.org
Anda Middleton CPhT Oncology (989) 839-6177, anda.middleton@mymichigan.org
Heather Hlavacek CPhT Neurology (989)488-5136, heather.hlavacek@mymichigan.org
Language and Interpretation Services
MyMichigan offers free language assistance to patients whose primary language is not English or who are visually/hearing impaired. We can access interpreters for hundreds of foreign languages as well as American Sign Language. These services are available 24 hours a day, seven days a week. If you need an interpreter to help you communicate with our Specialty Pharmacy or your care team, please ask a staff member to arrange this service for you or 888-899-1403.
