Adults Granting MyChart Proxy Access to Other Adults
If you are an adult patient (18 years or older) or a legally emancipated minor, you may grant proxy access to allow another adult, such as a family member or caregiver, to access your MyChart account.
What You Should Know Before Granting Proxy Access
Once your health information is sent to your account, you own that information, and you are responsible for safeguarding it. If you choose to grant proxy access, understand that:
- Your MyChart account may contain sensitive information, such as information related to sexually transmitted disease, acquired immunodeficiency syndrome (AIDS), human immunodeficiency virus (HIV), behavioral or mental health services, treatment for alcohol or drug abuse, developmental disabilities and genetic testing results.
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Full Access will enable the person to view your health record (health history, medications, test results, after visit summaries and more) and access appointment scheduling and secure messaging. They cannot access billing and payments.
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View Only Access will enable them to view your health record (health history, medications, test results, after visit summaries and more), but they cannot access appointment scheduling, secure messaging or billing and payments.
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Scheduling/Messaging Only Access enables them to schedule appointments and send secure messages to your care team, but they cannot view your health record or access billing and payments. (Be aware that some clinical information may be included in your appointments and messages.)
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Billing Only Access means the person may view and pay bills on your behalf but cannot view your health record or use appointment scheduling or secure messaging. (Be aware that some clinical information may be included in your billing statements.)
- You may revoke proxy access at any time. However, that person may already have viewed, transmitted or made copies of your information. Therefore, it may not be possible to further safeguard your information by revoking proxy access.
- The person you designate as a proxy is not covered under HIPAA and is not subject to federal health information privacy laws. Therefore, a proxy could further disclose health information and it may no longer be protected by law.
How to Grant Proxy Access
Using MyChart
- Login to your MyChart account using the MyChart app or an internet browser.
Open the main menu by clicking the button with three stacked horizontal lines.- Scroll down to Sharing and Click "Sharing Hub."
- Choose the option labeled "Family member, closer friend or caretaker."
- Click "Manage ongoing access to your MyChart accounts."
- Click "+ Invite friends or family."
- Ener the name and email address of the person whom you are inviting, select the level of access you wish them to have and then click "Send Invite."
By Mail
Complete Form EMR04139 and mail it or fax it, along with any required supporting documentation, to:
Health Information Management
4000 Wellness Drive
Midland, Michigan 48670
Fax (989) 839-3035
Or you may take it to the participating provider's office or Medical Center where you receive your care.
Supporting Documentation
Emancipated minors must show proof that they are legally emancipated in addition to completing Form EMR04139. Supporting legal documents must be scanned and saved in the patient's medical record.
