• Photo of medical record files.

Medical Records

Medical records are maintained by Health Information Management (HIM) at MyMichigan Health. As a patient of MyMichigan Health, you have the right to obtain your medical records. A fast, free way to view your information is to sign up for a MyChart patient portal account. All other requests require a signed release of information.

Save Time & Money

Your MyChart patient portal account is a fast, no-cost option to view and download your medical information.

Related Forms

Release of Information Authorization

What's in your Medical Record?

  • Results of all laboratory tests, X-rays, other diagnostic studies, and medical treatment you received while you were hospitalized or treated as an outpatient
  • Physician reports from examinations, surgery, treatment and medications
  • Observations by nurses and other members of your health care team

Confidentiality of Care

Your medical record is treated as confidential by all hospital, medical and office staff members. No one may obtain a copy of your records without written consent except those required by law, transfer of care or third party payor/insurance contract.

  • Please note that MyMichigan Health may use outside vendors to process or copy your records. These vendors have a confidentiality agreement with us and must comply with all applicable patient privacy laws.

How to Submit Requests and Receive Copies

To request a copy of your medical records (for personal use or for another healthcare provider), download, print and complete the Release of Information Authorization form. Once completed you may FAX or mail your request to the appropriate medical center listed below.

MyMichigan Health and its authorized employees may only FAX patient records to other healthcare organizations and/or physician offices. We are unable to FAX patient records to a patient home or places of employment. These requests may be picked-up or mailed.

Is There a Charge?

There is no charge to view and download your information through your MyChart patient portal account. This option will also save you time and travel. Learn how to sign up.

If you are requesting paper copies of your record, there is a charge for personal use. There is no charge for copies sent directly to healthcare organizations and/or physician offices. Both state and federal law (HIPAA) permit healthcare organizations to charge a reasonable cost-based fee for reproducing records. Our fees are updated annually in July and are based on Consumer Price Index of Medical Records Access Act Fees from the State of Michigan's Department of Community Health. Contact the office for cost information.

For mailed requests, an invoice will be sent with copies. For requests picked-up by the patient, payment is due at the time of pick-up.

Can someone else pick-up my records?

If you want someone else to pick-up your records, you may provide their name and contact information on the Release of Information Authorization form, where it states "I authorize that the protected health information should be disclosed to the following organization or individual." This person will need to bring photo identification when picking up your records.

Your authorized personal representative may also request your medical records by providing proof at the time of pickup that they are legally authorized to consent to a release of your information. They will also need to bring photo identification.

Parents of children with a different last name must provide proof of parentage through a birth certificate, affidavit of parentage, or other legal document.

For More Information Contact


MyMichigan Medical Center Alpena
1501 W. Chisholm Street
Alpena, MI 49707
Attn: HIM

Phone: (989) 356-7330
Fax: (989) 356-7559


MyMichigan Medical Center Clare
703 N. McEwan Street
Clare, MI 48617
Attn: HIM

Phone: (989) 802-8806
Fax: (989) 802-8888


MyMichigan Medical Center Gladwin
515 Quarter Street
Gladwin, MI 48624
Attn: HIM

Phone: (989) 246-6247
Fax: (989) 246-6477


MyMichigan Medical Center Alma
300 E. Warwick Drive
Alma, MI 48801
Attn: HIM

Phone: (989) 466-3283
Fax: (989) 466-3377


MyMichigan Medical Center Midland
4000 Wellness Drive
Midland, MI 48670
Attn: HIM

Phone: (989) 839-3319
Fax: (989) 839-3168

West Branch

MyMichigan Medical Center West Branch
2463 S. M-30
West Branch, MI 48661
Attn: HIM

Phone: (989) 343-3184

How Do I Call a Patient?

For patient privacy, we do not give out direct phone numbers to inpatient rooms. Please call the switchboard numbers below and ask for the patient by full name. Please keep in mind that patients may elect not to receive phone calls. See more ways to stay in touch.


Alpena (989) 356-7000

Clare (989) 802-5000

Gladwin (989) 426-9286

Gratiot (Alma) (989) 463-1101

Midland (989) 839-3000

West Branch (989) 345-3660

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