Visitor Information

ATTENTION Visitor Restrictions Now In Effect
Masks still required, regardless of vaccination status

As your trusted health provider, it is our responsibility to limit the spread of COVID-19 and keep our patients, employees, health care providers and volunteers safe. At the same time, we recognize that an important aspect of care and healing is having a family member or support person with you when possible. Due to the changing nature of the pandemic, we may need to further restrict the number of visitors in some locations or circumstances, and therefore the guidelines below may not always apply. Please check with the unit you are visiting for updates prior to arrival, and be sure to follow all staff instructions.


  • Each inpatient who is not COVID positive is allowed 2 visitors/support persons* at a time.
  • Maternity inpatients may have 2 support persons* plus a certified doula. The support persons must be the same two individuals during the entire stay. Support persons may be further restricted during triage, outpatient visits or special procedures. Exceptions may be granted based on individual circumstances upon patient request and as supported by the care team.
  • Due to space limitations, some waiting rooms may be closed or restricted in number of visitors. Inpatient visitations should occur in the patient room.

Emergency Departments

  • Only 1 visitor/support person* per patient, unless therapeutic to the patient and approved by the staff
  • Pediatric patients may have 2 parents or legal guardians.

Doctor's Offices, Outpatient and Surgical Departments

  • Patients who are not COVID-19 positive or suspect may designate 1 support person* during outpatient visits, such as doctor appointments, surgery or testing.
  • Pediatric patients may have 2 parents or legal guardians.

*In all locations, visitors/support persons must be 16 or older and screen negative for symptoms of respiratory disease, which include: cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell. Children under 16 years of age are not allowed, except under exceptional circumstances.

Social Distancing and Masking Requirements

  • Social distancing and masking requirements remain in place at all MyMichigan Health locations.
  • Patients, visitors and support persons must wear a properly fitting mask that covers the nose and mouth at all times while in our facilities, regardless of their vaccination status. In any setting where we provide hospice or home care, all persons must also wear a mask while in the presence of our staff. This follows current recommendations from Centers for Disease Control and Prevention (CDC) and Michigan Occupational Safety and Health Administration (MIOSHA).
  • Masks will be provided at facility entrances for those without a face covering.
  • If you are unable to wear a mask for medical reasons, a face shield will be provided.
  • Scarves, bandanas and masks with valves are not allowed.
  • Gloves are not allowed as they have the potential to contribute to the spread of the virus and impact those with severe latex allergies.

Hospital Visiting Hours

Inpatient Units

8 a.m. – 8 p.m., daily

Behavioral Health Units

6 - 8 p.m., daily

Specialized Care Units

Check with the nurse's station to determine appropriate visiting times.

Ways to Stay in Touch

During this time of limited visitors, we recommend you also explore our Other Ways to Stay in Touch.

Thank you for your support and understanding of these temporary changes.

How Do I Call a Patient?

For patient privacy, we do not give out direct phone numbers to inpatient rooms. Please call the switchboard numbers below and ask for the patient by full name. Please keep in mind that patients may elect not to receive phone calls. See more ways to stay in touch.


Alpena (989) 356-7000

Clare (989) 802-5000

Gladwin (989) 426-9286

Gratiot (Alma) (989) 463-1101

Midland (989) 839-3000

West Branch (989) 345-3660

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